VERY SELDOM do I give feedback but on this occasion I feel I have to.

You duly delivered at 7.50am this morning, Sat. The driver couldn’t get into the narrow driveway and I had to accept it all being left on the grass verge.  A couple of hours later a second driver of yours…  hoisted all back over the adjoining fence 6 foot fence to a place of safety on my drive.  I can now rest a little easier till my contractor arrives.

Nothing less than brilliant service and worthy of that rare feedback I give.