Delivery

We aim to deliver promptly seven days a week using our own fleet of vehicles. Delivery charges range from free deliveries within a 5 minute radius of our Farnborough site, to £78 for a delivery 50 minutes away.

We also deliver nationwide using an external pallet courier service. This usually costs £78 per pallet depending on your postcode. However, we’re unable to ship some items by pallet courier, including fragile products and timber products over 1.2m.

Delivery charges will be added to your order when you checkout online.

When will I receive my goods?

When arranging delivery we may ask if you have a morning or afternoon preference. This can only be a guide and not guaranteed as vehicles can be delayed by traffic and other unforeseen circumstances. We will always try and keep you informed if there is a delay.

 

If you hold a Trade Pro account, you’ll benefit from priority delivery slots and next day deliveries on natural stone and porcelain orders (subject to stock and delivery capacity. All orders must be made by 12pm).

Tell us about any access restrictions

When ordering please let us know any restrictions you may have, such as a narrow road, tight turns, hidden access etc. This is so that we can send the best vehicle and avoid any unnecessary delays to your order.

Please note that our drivers can only off-load goods near to the lorry side and are not authorised to carry them further.

Our fleet

Fleet Type Number of vehicles Gross truck weight when fully loaded Load capacity Minimum height clearance Minimum width clearance Crane reach Standard pack or bulk bag spaces
Nissan Cabstar Tipper only 2 3.5 tonne 1.4 tonne 2.25 metres 2.0 metres
Small-Medium Daf Crane & tipper 2 12 tonne 5.5 tonne 3.3 metres 2.7 metres 4.0 metres 6
Medium Daf Crane & tipper 1 12 tonne 5.75 tonne 3.3 metres 3.0 metres 4.0 metres 6
Large Daf Crane & tipper 1 18 tonne 9.5 tonne 3.3 metres 3.0 metres 6.25 metres 8-10
Large Flatbed Daf Crane only 1 18 tonne 9.5 tonne 3.9 metres 3.0 metres 7.0 metres 10