Delivery

We pride ourselves in our prompt and flexible delivery service. Our delivery charges range from free deliveries for local addresses (within 5 minutes of our Farnborough site), to £78 for deliveries up to 50 minutes away.

We also deliver nationwide using an external pallet courier service. This usually costs £78 per pallet depending on your postcode. However, we’re unable to ship some items by pallet courier; these include fragile products and timber products over 1.2m.

You’ll see your delivery charges when you add your postcode at the checkout.

When will I receive my goods?

When arranging delivery we may ask if you have a morning or afternoon preference. This can only be a guide and not guaranteed as vehicles can be delayed by traffic and other unforeseen circumstances. We will always try and keep you informed if there is a delay.

 

If you hold a Trade Pro account, you’ll benefit from priority delivery slots and next day deliveries on natural stone and porcelain orders (subject to stock and delivery capacity. All orders must be made by 12pm).

Tell us about any access restrictions

When you order, please tell us about any restrictions you may have, such as a narrow road, tight turns or hidden access. This is so that we can send the best vehicle and avoid any unnecessary delays to your order.

Please note that our drivers can only off-load goods near to the lorry side. They are not authorised to carry them further.

Our fleet

Fleet Type Number of vehicles Gross truck weight when fully loaded Load capacity Minimum height clearance Minimum width clearance Crane reach Standard pack or bulk bag spaces
Nissan Cabstar Tipper only 2 3.5 tonne 1.4 tonne 2.25 metres 2.0 metres
Small-Medium Daf Crane & tipper 2 12 tonne 5.5 tonne 3.3 metres 2.7 metres 4.0 metres 6
Medium Daf Crane & tipper 1 12 tonne 5.75 tonne 3.3 metres 3.0 metres 4.0 metres 6
Large Daf Crane & tipper 1 18 tonne 9.5 tonne 3.3 metres 3.0 metres 6.25 metres 8-10
Large Flatbed Daf Crane only 1 18 tonne 9.5 tonne 3.9 metres 3.0 metres 7.0 metres 10