Following the government announcement on 23 March, it is clear we all need to do our bit to protect lives and keep people at home. We regret that we will be closing our showroom temporarily from 24 March. This means:
- We’re really sorry you won’t be able to order with us for the next three weeks
- If you need to contact us you can email us at firstname.lastname@example.org and we will do our best to respond within our reduced capacity.
Kebur’s latest position on COVID-19
Updated: 25 March 2020
We have spent the last two days speaking personally to all customers with outstanding orders and I’d like to take this opportunity to thank you all for your immense support this week. The decision to temporarily close has not been one we have taken lightly. We understand that not receiving supplies can have a big impact on landscapers’ businesses and many of our customers who wish to be improving their gardens at this time.
However, the Prime Minister’s announcement on Monday was clear. Covid-19 presents us with unprecedented challenges. We need to do everything we can as a nation to reduce pressure on the NHS and key workers and protect lives by staying at home.
We are taking this extremely seriously as a business. If there is some way that we can help to reduce the risk of this virus spreading, it is our responsibility to do so. Whilst we are unable to guarantee the safety of our employees and customers, we will be closed temporarily and suspend deliveries and online orders. Gardens are of course exceptionally important to us all, but we do not believe that landscape supplies can be considered essential during this national crisis.
Please be assured that we are monitoring official advice daily and reviewing our arrangements so when it is safe to do so, we can once again get supplies to you as quickly as we can. Any updates to our current situation will be published on this web page.
I know how important it is for us to keep the lines of communication open and I am always here and willing to hear from you. Please do get in touch with me if you have any questions or concerns at email@example.com.
I’d like to once again thank our customers for their overwhelming support at this challenging time and pulling together to stay home and save lives. We sincerely hope that you are managing to cope with any disruptions to your families and businesses and that you and your loved ones are keeping safe and well.
Frequently asked questions
I placed an order for delivery. What will happen?
We have contacted every customer who has been due a delivery and either spoken in person or left a message. If for any reason you have not heard from us, you can contact us on firstname.lastname@example.org and we will get back to you as soon as we can within our reduced capacity.